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CUSTOMER CARE FREQUENTLY ASKED QUESTIONS
HOW TO SHOP
SHIPPING INFORMATION
CONTACT US
PAYMENT METHODS
RETURNS & EXCHANGES
PRODUCT CARE
PRIVACY & COOKIE POLICY
TERMS & CONDITIONS
FREQUENTLY ASKED QUESTIONS
What is Aurélien?
What is Smart Luxury?
What are your return & Exchange policies?
What are your shipping methods and costs?
I have missed a delivery attempt. What should I do?
Do I have to sign for my package upon arrival?
How does Aurélien ensure quality?
How do I make a purchase?
Is my package insured?
Do I need an account to place an order?
What size do I have?
How do I reset my password?
What Payment methods does AURELIEN-ONLINE.COM accept?
How do I return or exchange?
Will I be refunded the full value of my order?